Notice on the processing of personal information

Notice pursuant to art. 13 EU Regulation 679/2016 
Pursuant to and for the purposes of the provisions of EU Regulation 679/2016 concerning the protection of individuals with regard to their personal information and the circulation of such information. Please be informed that any personal information you may provide and/or that may be acquired at a later date, will be processed by Sarchio Spa using electronic and manual devices in compliance with EU Regulation 679/2016.

Controller and supervisor of the processing of personal data

Via dei Barrocciai, 42
41012 Carpi (MO) Italy
Tel. +39059658511
Fax. +390596550508

The complete and updated list of the supervisors who process data can be requested directly from the company (by email:

Purpose of processing
Depending on the needs of users accessing the various areas of the website, the purpose of the processing of personal information that is provided by the users when they fill in any online forms, or register for the purchase of products, may include:
  1. for enabling registration on the website, which may be necessary in order to access certain areas of the website and for delivering and managing the various services offered (art 6 comma 1 letter b EU Reg. 679/2016);
  2. for stipulating sales contracts and perfecting their execution, as well as any associated notifications, shipment of material, sending of invoices and delivery notes (art 6 comma 1 letter b EU Reg. 679/2016);
  3. for taking any steps necessary to execute the terms of the contract in place, including registering on the website for the purchase of products (art 6 comma 1 letter b EU Reg. 679/2016);
  4. subject to the user’s specific consent and until such consent is withdrawn, which may take place at any time, for marketing (including, but not limited to, sending promotional and advertising materials, for the related analysis of registered users, so that Sarchio may improve the services and products its offers its customers); this may also be done by e-mail, sms, etc. (art 6 comma 1 letter a EU Reg. 679/2016);
  5. for sending out newsletters with updates about website news, recipes, tips and other news in the world of Sarchio (the "register for the newsletter" section on the website) (art 6 comma 1 letter  a EU Reg. 679/2016);
  6. for responding to requests from the user relating to Sarchio’s products, advertising or website (the "Contacts" section on the website).(art 6 comma 1 letter a EU Reg. 679/2016).

Types of data processed and the nature of provision

Data provided for registration on the website and for the associated purchase and sending of products

Personal Information collected by the website, directly by the user for the execution of the commercial operation as requested, includes: name, surname, date of birth, telephone/mobile phone number, address, email, password, VAT number/ tax ID number, fax, country, province, postcode, city, gender.

The provision of the information indicated at points 1-2-3 of the purposes of processing is necessary and compulsory in order for us to process your request for products, for sending and shipment and for invoicing. Failure to provide any data may impede our processing of your order and request.

Other Personal Information collected may be indicated in other sections of this privacy policy or in notifications displayed at the same time as the data is collected.

Data provided voluntarily by the user

The optional, explicit and voluntary sending of personal information in order to gain access to certain services or to submit requests for information to the addresses indicated on this website, or by filling in the contact form, will result in the address of the sender, or the name of the sender, being acquired and this is necessary for us to respond to requests, as well as any other personal information included in the message or in the optional module. Failure to provide the information marked with an asterisk on the form, may make it impossible for us to fulfil the user’s request. Sending other data indicated on the form as per purpose of processing 6, is optional and does not impede processing.

Browsing data

The computer systems and software procedures that operate this website also acquire certain personal information during their normal operation, whose transmission is implicit for the use of Internet communications protocols.  This information is not collected so it can be associated with identified persons but, because of its very nature, users may potentially be identified should it be processed and associated with other data held by third parties. This category of data includes the IP addresses or domain names of the computers of users who connect up to the website, the URI (Uniform Resource Identifier) addresses of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc ...) and other parameters regarding the operating system and IT environment of the user. This data is used exclusively to obtain anonymous statistics with regard to website usage and to check it is operating correctly, and is deleted immediately after it has been processed.

The website newsletter

When the user registers for the newsletter indicated in point 5 of the purposes of processing, the user’s email address is automatically added to a list of contacts who may receive email messages containing information, that may be commercial or advertising, associated with the website. Your email may also be added to this list if you register on the website or after making a purchase if you confirmed your consent during the registration procedure. Providing such personal information is optional and you may ask for your consent to be amended or withdrawn at any time. The service is provided by MailUp S.p.A. enabling interaction with the email address handling service and the sending of MailUp messages This type of services makes it possible to manage a database containing email addresses, phone numbers or any other type of contact information, for communications with the Users. These services could also enable the collection of information relating to the date and time messages were viewed by the User, and when the User interacted with them, such as information on clicks on links contained in messages.

Sarchio S.p.a. commercial operations and marketing

Your personal information (e.mail / telephone ) may only be used for the purpose of processing in point 4 for the above operations if you have given your consent. Providing the information is optional and refusal will not prevent your access to the operations and/or services requested to SARCHIO S.P.A. You may ask for your consent to be amended or withdrawn at any time.


A cookie is a small "data file" that some websites, when visited, send to the address of the user who is browsing them in order to track his or her path through the site and gather data in an exclusively anonymous form in order to improve what the website provides and enhance its usability. This is why the web server of Sarchio Spa may also exchange cookies with your computer while you browse its website. Users can decide to adjust their browser settings in order to be alerted when a cookie is detected and decide whether to allow or refuse it. It is also possible to automatically refuse the reception of cookies using the browser options provided: however, failure to allow cookies may prevent the correct interaction with the company’s website. 

For more information about processing, read our COOKIE POLICY

Automated processed and/or profiling

SARCHIO S.P.A. does not carry out user profiling and does not use automated decision making processes. Refer to the COOKIE POLICY for details on the handling of Cookies.

Categories of individuals who may be party to your personal information

Data processing is usually carried out at the HQ of Sarchio Spa.

The processing of the personal information in question, for the purposes described above, may also be carried out by individuals or companies that provide specific data processing services or associated or instrumental activities or support on behalf and/in the interests of Sarchio Spa. Therefore, your information may be disclosed for the same purposes, to:
  • anyone who is a legitimate recipient of communications as required by law or regulations (such as public agencies and authorities);
  • anyone who is a recipient of communications needed to fulfil obligations arising from the services provided;
  • companies specialising in the management of business and credit information (such as Data processing centres, banks, etc).
Your data may also be processed by:
  • companies and / or collaborators for the management of administrative services that we use in order to fulfil our legal or contractual obligations;
  • others (firms, companies, individuals) that work with us to provide the services and purposes specified.
They act as Managers or Agents who have been duly appointed and trained. 

Mode of processing

Data processing is usually carried out at the HQ of Sarchio in Italy.
Data processing may include any type of action, including the collection, registration, organisation, storage, consultation, processing, modification, selection, extraction, comparison, use, interconnection, blocking, communication, cancellation and destruction.
Data is not shared with any party.
Your Personal Data will be handled predominantly in an automated and digital format but also on paper, using logic closely connected to its relative purpose, by means of our data base, the electronic platforms managed by Sarchio Spa or by appointed third parties who are in charge of the external processing and/or IT systems of Sarchio Spa and of said third parties.
As Data Controller, Sarchio Spa has assessed the level of safety as appropriate, taking into account the risks that may derive from the loss, destruction, modification, unauthorised disclosure, accidental or illegal access, abuse or alteration of your Personal Data.
In particular:
  • adequate safety measures have been implemented for the risks;
  • your Personal Data is stored on servers located in Italy and within Europe.
Servers managing the IT and web system are subject to an advanced, daily back-up system.

Retention of personal information

In order to guarantee compliance with the principle whereby any data processing must be necessary and in proportion with its purpose, SARCHIO S.P.A. has identified specific Personal Data retention times depending on the specific reasons for its collection:
  1. your Personal Data will only be retained for as long as is strictly necessary, and for as long as your profile is active at the very longest, so that we can manage your registration on the website, and for any activities associated with the activation and use of the services offered to you, for your interaction with the website and its various sections. For security reasons, we will use log data in order to verify the use of your account: Should it be inactive for more than 24 months, you will be contacted and asked if you are interested in keeping your account open. You will also receive instructions on how to express such interest. Your account will be deleted if it remains inactive for the next 30 days;
  2. for the purpose of sending our newsletters, your Personal Data will be retained for a maximum period of 24 months, excluding contact details;
  3. for the purpose of managing and fulfilling our legal obligations (accounting, administration, tax, etc.), your Personal Data will be retained for the period strictly necessary for this purpose;
  4. for the purpose of handling complaints and any disputes, your Personal Data will be retained for the time strictly necessary for said purpose and for no more than the applicable limitation periods;
  5. for the purpose of marketing, namely commercial communications, also sent by e-mail, sms, concerning the sending of promotional and advertising materials or market research, your Personal Data will be retained for maximum 24 months;
  6. for the purpose of managing and responding to your requests relating to products, advertising or the website (the "contact us" section on the Website), your Personal Data will be retained for the time strictly necessary for processing your request; 

Transferring your Personal Data outside the European Economic Area

Data processed by SARCHIO S.P.A. is not currently transferred outside the European Economic Area.

Data derived from the use of cookies, may be transferred outside the EU to suppliers of web analysis services, advertising and statistics services (Google - Facebook ) entities participating in the Privacy Shield USA - EU refer to the COOKIE POLICY for the handling of the relative processing.

If, for reasons associated with the development of new web platforms, activation of "cloud" services or production development in non-EU locations, the transfer can only be made after the conclusion of Standard Contractual Clauses conforming to the models prepared by the European Commission with suppliers of servers and / or of the services or controls if the country is among those that have made adequate decisions pursuant to Article 45 of EU Reg. 679/2016.

Your rights with regard to the processing of your Personal Information – articles 15-16-17-18-19-20-21 EU Reg. 679/2016

As a person affected by the data processing, you have the right at any time:

  1. to obtain confirmation from the Controller if your Personal Data exists or not, even if not yet registered and it has been communicated in an intelligible form, over and above access to your Personal Data (obtaining a copy) and associated information (including the purposes of processing, the categories and the origin of the Personal Data, the categories of recipients to whom they have been or may be communicated, the retention period (when possible), your rights);
  2. to obtain from the Data Controller the correction of your Personal Data and the addition of Personal Data, if incomplete;
  3. to delete your profile from the website and obtain from the Data Controller the deletion of your Personal Data with no undue delay, should your Personal Data no longer be necessary for the purposes for which it was processed or should the legal basis for its processing no longer exist;
  4. to obtain from the Data Controller the transformation of your Personal Data into an anonymous form or the blocking of your data if it was not processed legally, including data whose retention is not necessary for the purposes for which the Personal Data was collected or subsequently processed;
  5. to obtain from the Data Controller the limitation of any processing of your Personal Data, inter alia, if you dispute its accuracy or refuse its processing, for the period necessary for the controls;
  6. to receive your Personal Data in a structured format, commonly used and readable by automatic devices, and transmit or obtain the direct transmission of your Personal Data to another data controller, if technically feasible, without impediment, should the processing be done by an automated method and is based on your consent or is necessary for the execution of a contract that you are party to;
  7. to withdraw your consent to the processing of your Personal Data for any purpose for which it was provided.
You may exercise your rights with regard to SARCHIO S.P.A. by writing to the following email address:
If you believe the processing of your Personal Data is in breach of Privacy Laws, please be informed you may lodge a complaint with the Guarantor for the protection of personal data in the county where you live, where your work place is located, or where the alleged violation occurred, or you may contact said Authority and request information regarding the exercising of your rights according to Privacy Laws.

Your right to oppose the processing of your Personal Data

You have the right to oppose the processing of your Personal Data at any time and for reasons associated with your specific situation, even if it is necessary for the pursuit of a legitimate interest by the data controller or by third parties. In this case, the Data Controller will refrain from any further processing of your Personal Data unless he demonstrates the existence of binding legitimate reasons that prevail over your interests, rights or freedom, or shows it is necessary for the assessment, exercise or defence of a right in court.
Without prejudice to your right to withdraw your consent to data processing for marketing purposes, you have the right to object to the processing of your Personal Data for direct marketing purposes by sending an e-mail to the following e-mail address:
Should you oppose the processing of your Personal Data for direct marketing purposes, the Data Controller will no longer be able to process it for this purpose.